FAQ

FAQ

How do I order?

Browse, add to bag, checkout. Pay with M-PESA, card, or PayPal.

Delivery time?

1-3 days Nairobi, 3-7 days other regions.

Free delivery?

Yes, on orders over KES 5,000.

Returns?

30-day returns on most items. Items must be unused and in original packaging.

Become a vendor?

Apply here. Review within 2-3 business days.

Track my order?

Log in and visit your order history.

Payment secure?

Yes — PCI-compliant gateways, we never store full card details.